At The Merchant Venturers (international) Ltd we are committed to protecting your privacy. We use the information collected from you to process orders and provide a more personal shopping experience. The Merchant Venturers (International) Ltd will be what is known as the Controller of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email, phone number.
INFORMATION COLLECTED AND HOW WE USE IT
We collect your Name, Invoice Address, Delivery Address, Payment Details this allows us to process your order and allows you to monitor your order status.
Your telephone number is collected from you to enable us to contact you if there are urgent problems with your order and contact you with delivery details when necessary. Occasionally, our couriers may also be given your telephone number in case of delivery problems. Your e-mail address is used for non-urgent tracking updates or problems.
We ask for your e-mail address & name so that responses can be given to your comments and enquiries. Any other information requested on this page is optional and can be completed at your own discretion.
HOW WE PROTECT YOUR INFORMATION
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
The Merchant Venturers (International) Ltd does not and will not in the future trade, rent, lease or sell your personal information to any third parties.
Cookies are small files that are placed by your browser on your hard drive. We use as few cookies as possible and do not use them to store personal information. We do not use auto-login or keep records of orders between visits. We feel that this will further secure your details from third parties who may use your computer in the future.
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.
- Credit / Debit Cards
- PRO FORMA Invoice on request