Privacy Policy

Privacy Policy


At The Merchant Venturers (international) Ltd we are committed to protecting your privacy. We use the information collected from you to process orders and provide a more personal shopping experience. The Merchant Venturers (International) Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email, phone number.


Information Collected & How it is Used

Name, Invoice Address, Delivery Address, Payment Details Allows us to process your order and allows you to monitor your order status.


Telephone Number, E-mail Address

Your telephone number is collected from you to enable us to contact you if there are urgent problems with your order and contact you with delivery details when necessary. Occasionally, our couriers may also be given your telephone number in case of delivery problems. Your e-mail address is used for non-urgent problems.


Contact us page, E-mail Address, Name

We ask for your e-mail address & name so that responses can be given to your comments and enquiries. Any other information requested on this page is optional and can be completed at your own discretion.

How do we protect your Information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.


Cookies

Cookies are small files that are placed by your browser on your hard drive. We use as few cookies as possible and do not use them to store personal information. We do not use auto-login or keep records of orders between visits. We feel that this will further secure your details from third parties who may use your computer in the future.


How do you use my information?

The Merchant Venturers (International) Ltd does not and will not in the future trade, rent, lease or sell your personal information to any third parties.


Your Consent

By using our Web site, you consent to the collection and use of this information by The Merchant Venturers. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.



What are your rights

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.